Introduction : EcoShine 24
Ecoshine24 (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application, website, and services.
1. Information We Collect:
When you use ecoshine24, we may collect the following information:
Personal details: Name, phone number, email address, residential address.
Location details: To provide doorstep car wash services.
Vehicle details: Car model, number plate, and related service details.
Payment details: Information required to complete payments via Razorpay (we do not store your card or banking details on our servers).
Usage data: Information about how you interact with our app/website to improve our services.
2. How We Use Your Information:
We use the information collected for the following purposes:
To process secure payments through Razorpay.
To send confirmations, updates, and service-related notifications.
To improve our app, website, and overall customer experience.
To send promotional offers and marketing (only if you consent).
3. How We Use Your Information:
We do not sell or rent your personal information to third parties. However, we may share your information with:
Payment gateway (Razorpay): For processing secure payments.
Service partners and staff: To fulfill the car wash service at your location.
Legal authorities: If required under law or to protect our rights.
4. Data Storage and Security:
Your personal information is stored on secure cloud servers with strict data protection measures.
We use encryption and secure access controls to safeguard your information.
Payment details are processed securely by Razorpay; we do not store sensitive card/banking information.
5. Cookies and Tracking:
Our website/app may use cookies or similar technologies to improve user experience and analyze app usage. You can control cookies through your browser/app settings.
6. User Right:
You may request access, correction, or deletion of your personal data by contacting us.
You may opt out of promotional messages at any time.
You may request account deactivation if you no longer wish to use our services.
7. Children’s Privacy:
Our services are intended for users aged 18 years and above. We do not knowingly collect personal information from children under 18.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website/app with the updated “Effective Date.”
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Ecoshine24 Kavalbairasandra, RT Nagar, Bengaluru
? Phone: 9886870909
